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Good to know
Good to know
Good to know
Good to know
 
 

Good to know

 

Check-in & Check-out

Check-in:     3 pm (early check-in subject to availability - free of charge)

Check-out:  11 am (late check-out subject to availability - surcharge may apply)

 

Non-Smoking Hotel

In March 2008, a smoking ban in public buildings became effective in the Canton of Graubunden. Since then, smoking is prohibited in the whole hotel except on the balconies of our rooms and suites and in front of the hotel. Please use the ash trays provided.

 

Charging station for electric vehicles

We proudly offer our overnight guests to charge their TESLA / electric car free of charge in one of our two TESLA charging docks (11kW)

 

Cancellation Policy

In the event of a cancellation we will try to resell the room or suite. If the room/suite can be sold again, no cancellation fee will be charged. In case we will not be able to resell the cancelled room/suite, the following charges will apply:

 

For all reservations during summer season (June - October):

  • up to 15 days prior to arrival: free of charge
  • up to 8 days prior to arrival: 75 % of the total price
  • 7 days or less prior to arrival or no show: 100 % of the total price
  • late arrival or early departure: 100 % of the total price

 

 and for all reservations during winter season (December - April):

  • up to 30 days prior to arrival: free of charge
  • up to 15 days prior to arrival: 50 % of the total price
  • up to 8 days prior to arrival: 75 % of the total price
  • 7 days or less prior to arrival or no show: 100 % of the total price
  • late arrival or early departure: 100 % of the total price

 

Any external goods and services, for example tickets for the Arosa Comedy Festival, will always be charged at       100 % if they can’t be sold otherwise.

 

Terms of payment

To guarantee your reservation, we ask for a prepayment of 50 % of the arrangement until 4 weeks prior to arrival. Our bank details are as follows:

 

Graubündner Kantonalbank
CH - 7002 Chur
Account No:  CK 015.828.300
Clearing GKB: 774
PC-Konto GKB: 70-216-5
BIC/Swift-Code: GRKBCH 2270A
I-BAN: CH69 0077 4110 0158 2830 0

 

The remaining amount is due on the day of departure.